Jira Lead Administrator

About the role

The Jira Lead Administrator drives transformation in the federal IT space by designing, configuring and maintaining Atlassian tools, creating custom Jira/Confluence projects, integrating plugins, advising stakeholders, and optimizing business processes to enhance mission delivery.

About the company

Contact Government Services (CGS) is a federal IT consulting and government‑contracting firm that delivers technology and software solutions to U.S. government agencies, focusing on innovation, cutting‑edge technology, and improving mission value through streamlined processes and skilled personnel.

Requirements

• 7 years experience in systems analysis and design of information systems programs.
• 3 years experience administering Jira and Confluence.
• 3+ years experience with Bamboo and Bitbucket.
• Advanced degree in a relevant field plus three additional years of related experience.
• Knowledge of Agile principles and best practices.
• Excellent written and verbal communication skills.
• Ability to obtain and maintain a moderate‑risk public‑trust government security clearance.
• Atlassian Certified Jira Administrator (preferred).
• Working knowledge of networking, DNS, databases, APIs, SAML and Akamai.
• Consulting experience with a Federal agency, especially DHS.
• Ability to write custom JQL (a plus).
• Experience with Federal Systems Engineering Life Cycles (SELC) and Software Development Life Cycles (SDLC).
• Experience with government software development policies and procedures (preferred).
• Client‑facing communication experience (preferred).
• Federal agency‑issued security clearance (preferred).