Customer Success Representative - Clearnox
Wolters Kluwer Belgium N.V.
- Leuven, Flemish Brabant, Belgium
- Remote, Hybrid, Onsite
- Posted Aug 11, 2026
Job description
About the role
The Customer Success Representative will be the primary point of contact for Clearnox customers in Belgium, guiding them through onboarding, driving product adoption, monitoring usage and satisfaction, and managing a portfolio of accounts to improve retention and overall customer experience.
About the company
Wolters Kluwer is an international provider of software solutions and professional information across Healthcare, Tax & Accounting, Finance, Compliance and Legal & Regulatory sectors. Its Clearnox SaaS platform helps businesses accelerate payments by automating invoice follow‑up, delivering real‑time cash‑flow insight and supporting end‑to‑end digital accounting workflows.
Requirements
- At least 3 years experience in a customer‑facing role within a digital or SaaS environment.
- Strong enthusiasm for customer contact and building lasting relationships.
- Analytical mindset; able to use data to understand customer behavior and trends.
- Proactive attitude and willingness to suggest improvements for customers and internal processes.
- Excellent communication and presentation skills.
- Ability to work independently while actively collaborating with teammates.
- Fluent in Dutch and English, with the ability to express yourself well in French.