Account Manager
Tripadvisor
- Lisboa, Lisbon, Portugal
- Hybrid
- Posted Aug 7, 2026
Job description
About the role
The role is a sales/account manager focused on restaurant customers, responsible for outbound outreach, phone/email support, selling and upselling TheFork tools, retaining accounts, and providing training to drive revenue and engagement.
About the company
TheFork is Europe’s leading restaurant booking platform, connecting diners with restaurants across 11 countries. Part of the Tripadvisor Group, it promotes a diverse, people‑first culture built on respect, ownership, growth and teamwork.
Requirements
- Experience as a sales representative or account manager
- C2‑level Portuguese and fluent English
- Experience pitching and selling promotions, deals or flash sales
- Experience handling 45‑50 outbound/inbound calls daily and managing portfolios of 400‑800 accounts
- Customer‑oriented with strong empathy, communication skills and a positive attitude
- Dynamic, resilient and highly focused on achieving key results
- Hands‑on experience in restaurant operations and high‑standard hospitality service (preferred)
- Background in e‑commerce management (preferred)